Background to this inspection
Updated
26 September 2020
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.
This inspection took place on 13 August 2020 and was announced. The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.
Updated
26 September 2020
About the service: Stoneyford Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
At our last inspection the service was registered as a Nursing Home and rated as requires improvement. The home has since changed the registration to a care home without nursing.
People’s experience of using this service:
The service has made improvements since the last inspection in April 2018. There is a new registered manager in post who has a clear strategy and vision for the service and has already started to make change and improve the quality.
The service did not have enough staff to enable them to offer care and support to people with complex needs. The people living at Stoneyford Lodge required two people to support them with personal care and to use the hoist. Although there was senior on duty they were unable to support the staff during medication rounds.Therefore at these times, there were only two members available. This meant that staff were unable to support people adequately and would have been unable to respond to an emergency.
People received kind and caring support from staff who respected their dignity and privacy. They were encouraged to be as independent as possible and staff understood their needs well. Staff were skilled in understanding the needs of people living with dementia and engaged them in meaningful activities. Staff knew them well and understood how to care for them in a personalised way.
People were supported to maintain good health and nutrition; including partnerships with other organisations when needed. There were plans in place which detailed people’s likes and dislikes. People and relatives knew how to raise a concern or complaint.
People were protected from the risk of harm and staff had received training in safeguarding and how to protect people from abuse and avoidable harm.
More information is in the full report
Rating at last inspection: The service was last inspected on 24 April 2018 and was rated as requires improvement
Why we inspected: This was a scheduled inspection based on the rating at the last inspection.
Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per out re-inspection programme. If any concerning information is received, we may inspect sooner.