16 May 2013
During a routine inspection
There was a range of patient information leaflets detailing treatment options available in the reception area for people to read whilst waiting or to take home with them.
People's privacy and dignity was respected; all consultations and treatment were undertaken in the privacy of the dentist's and dental hygienist's treatment rooms.
We found people's medical history had been checked at each examination and any changes in medication or health status were updated. This helped to inform the dentist of any issues that could impact upon treatment options.
Effective systems were in place to reduce the risk and spread of infection. People told us the practice and treatment rooms were always very clean and well maintained. One person said ''It's very clean and always is, I wouldn't be back if it wasn't.''
Staff said they felt well supported and had an annual appraisal of their work where any training needs were discussed and recorded. The dental nurses and an associate dentist we spoke with were all complimentary about working at the practice.