Karenza Care Home

Updated 27 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 04 February 2021 and was announced.

Updated 27 February 2021

About the service:

Karenza care home provides accommodation and personal care for a maximum of 8 people under the age of 65 and specialises in the care of people who may have dementia.

People’s experience of using this service and what we found

Risks to people’s safety had been assessed and action was taken to reduce risks where possible. People were kept safe by staff who knew how to identify and report any concerns of abuse. There were sufficient numbers of staff to support people and medicines were managed in a safe way.

People and staff felt the service was well led. There were systems in place to monitor quality and people were given opportunity to feedback on the quality of the service. The provider was open and transparent where things had gone wrong and had been proactive in making improvements where needed.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 18 June 2019).

Why we inspected

The inspection was prompted in part by notification of a specific incident. Following which a person had absconded from the service.

The information CQC received about the incident indicated concerns around supervision and the security of the premises. This inspection examined those risks.

We found no evidence during this inspection that people were at risk of harm from this concern. Please see the Safe and Well Led sections of this full report. We reviewed the information we held about the service. No areas of concern were identified in the other Key Questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those Key Questions were used in calculating the overall rating at this inspection.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.