Updated 9 September 2020
We undertook a follow up desk-based review of Gidea Park Dental Practice on 14 July 2020. This review was carried out to assess in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The review was led by a CQC inspector who had remote access to a specialist dental adviser.
We undertook a comprehensive inspection of Gidea Park Dental Practice on 9 March 2020 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Gidea Park Dental Practice on our website www.cqc.org.uk.
As part of this review we asked:
•Is it well-led?
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then review this information after a reasonable interval, focusing on the area where improvement was required.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 9 March 2020.
Background
Gidea Park Dental Practice is in Romford in the London Borough of Havering and provides private dental care and treatment for adults and children.
There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces are available at the rear the practice.
The dental team includes four dentists, five dental nurses, three dental hygienists and three receptionists. The practice is supported by two practice managers. The practice has four treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
The practice is open:
Monday to Friday 8.30am to 5.00pm
Our key findings were:
•The were systems to monitor the use-by dates of all dental materials.
•There were arrangements to ensure that emergency equipment and medicines are available as recommended.
•Systems were in place to manage medicines safely and to protect patients against avoidable risks.
•There were arrangements to ensure that staff undertook suitable training, relevant to their roles and responsibilities including safeguarding training.
•There were effective systems for receiving and responding to patient safety alerts, recalls and rapid response reports issued by the Medicines and Healthcare products Regulatory Agency
•The practice had systems in place to ensure non-latex dental-dams were available.
•There were systems to ensure dental items designed for single use only, were disposed of appropriately.
•There were arrangements and systems for checking and monitoring electrical and gas equipment/installations to ensure that all equipment is well maintained.
•There were systems to ensure where risks had been highlighted and recommendations made in risk assessments, these were acted upon.
•Arrangements were in place for staff to access information related to the storage and handling of hazardous substances.
•There were systems to ensure risk assessments relating to the handling and disposal of dental sharps considered all risks.
•There were arrangements to ensure ongoing fire safety management.
•Systems are in place to monitor the prescribing of antibiotic medicines.