15 January 2013
During a routine inspection
'They are very good at keeping us up-dated with their location';
'The key aspect for us is that they are very good at being flexible and adaptable';
'They are very professional and the drivers are very good';
'They are very efficient' and
'Any feedback we have given them they have listened to and acted upon straight away. For instance we asked them to change the configuration of the ambulance vehicle they provided and this was done'.
One staff told us 'The focus on driver training and safety is excellent' and 'They are the best company I have worked for'.
Another staff member said 'Everyone gels as a team and we solve any problems together'. They also told us that management were compassionate and supportive.