23 August 2013
During a routine inspection
People experienced care, treatment and support that met their needs and protected their rights.
People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.
People were protected from the risk of infection because appropriate guidance had been followed. People were cared for in a clean, hygienic environment.
People were cared for by staff who were supported to deliver care and treatment safely and to an apropriate standard.
The provider had an effective system in place to regularly assess and monitor the quality of service that people received.