Woking and Sam Beare Hospice and Wellbeing Centre is operated by Woking Hospice. The service has 20 beds, with 12 currently open. In addition, the service has a community nursing team, a hospice @ home service and wellbeing centre.
The service provides adult hospice care. We inspected this service using our comprehensive inspection methodology. We carried out the unannounced inspection on 3 December 2019.
To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate.
Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.