Background to this inspection
Updated
1 November 2019
Jarvis Centre is operated by InHealth Limited. The service was taken over by InHealth Limited in 2017. The service has previously been managed by other healthcare providers.
Jarvis Centre is a breast screening service and breast cancer diagnostic centre in Guildford, Surrey. The service primarily serves the communities of Surrey and North West Hampshire. It also accepts patient referrals from outside this area. The service provides a clinic where patients have a consultation and diagnostic tests, with results provided the following week after a multidisciplinary team meeting discussion. Diagnostic tests provided by the service include ultrasound, mammogram and biopsy.
The service outsourced the radiation protection advisor (RPA) and medical physics expert (MPE) to a nearby NHS trust. Patients diagnosed with breast cancer were referred, depending on their home address, to one of six NHS hospitals for treatment.
The service has had a registered manager in post since 5 April 2017.
Updated
1 November 2019
The service is registered to provide the following regulated activities:
During the inspection, we visited the static unit. We spoke with 15 members of staff including registered nurses, health care assistants, reception staff, administrators, medical staff, radiographers and senior managers. We spoke with four patients and one relative. During our inspection, we reviewed five sets of patient records.
There were no special reviews or investigations of the service ongoing by the CQC at any time during the 12 months before this inspection. This service had been previously managed by other providers and had been inspected twice before in 2012 and 2013. This is the services first inspection with the current provider.
Service Activity:
The service employs registered nurses, health care assistants, radiographers, radiographer assistants, administrators and managers.
Track record on safety:
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There were no never events, serious incidents or injuries in the last 12 months.
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There were no Ionising Radiation (Medical Exposure) Regulation reportable incidents in the last 12 months.
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The service had received no formal complaints by private patients in the last 12 months.
Services accredited by a national body:
Services provided under service level agreement:
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Pathology services
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Mailing service
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Clinical waste removal
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Cleaning services
Updated
1 November 2019
The Jarvis Centre is operated by InHealth Limited. InHealth was established over 25 years ago. In April 2017 InHealth became an independent healthcare provider for the Surrey and North East Hampshire Breast Screening Programme located at the Jarvis Centre, Guildford. The assessment service at the Jarvis Centre has five mammography machines, four consulting rooms, a clinical hub area for image processing and seven image viewing areas. In addition, there are five mobile screening units. This service primarily provides a service for the NHS breast screening programme with a small number of private patients.