- Care home
Heathwood Care Home
Report from 1 October 2024 assessment
Contents
Ratings
Our view of the service
Date of Assessment: 23 October to 7 November 2024. Heathwood Care Home is a residential care home providing accommodation and personal care for up to 27 people. At the time of our assessment 22 people lived there. We visited the service on 23 and 24 October 2024. We also spoke with people and their families on 23, 24 and 30 October 2024. At this inspection, we looked at the key questions of Safe and Well Led. We identified 2 breaches of the legal regulations relating to suitably skilled and trained staff and good governance. We have asked the provider for an action plan in response to these concerns. At the last inspection the service was rated Good. At this inspection the rating remains Good.
People's experience of this service
During the assessment we spoke with 15 people and their relatives. We received positive feedback from people, their relatives, staff and health and social care professionals who worked with the service. People and their relatives told us, “Can not fault the care here” and “I feel safe here, I chose to stay here.”