The Care Quality Commission
  • Hospital
  • Independent hospital

Musgrove Park Hospital

Parkfield Drive, Taunton, Somerset, TA1 5DA (01823) 346714

Provided and run by:
Integrated Pathology Partnerships Limited

All Inspections

15 February 2022

During a routine inspection

We did not rate this service. We found:

  • The service had enough staff to provide the right level of service. Staff had training in key skills and managed safety well. The service controlled infection risk well. Staff assessed risks, acted on them and kept good records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
  • Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients and had access to good information. Key services were available seven days a week. Services were available to support timely care.
  • The service was planned to meet the needs of local people.
  • Leaders had the skills and abilities to run the service using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients. Staff were clear about their roles and accountabilities. The service engaged well to plan and manage services and all staff were committed to improving services continually.

4 March 2013

During a routine inspection

The service does not have any direct contact with patients. However, the service exchanged information with other providers which would help to determine the care and treatment a patient would receive.

The service followed appropriate procedures which meant that acceptable levels of cleanliness were maintained. Effective infection control procedures meant that risks of the spread of infection were minimised.

Staff confirmed that they received appropriate levels of training and support. They confirmed that they had received a range of mandatory training and training in more specialised topics appropriate to their role. Comments included 'I feel that my skills and knowledge are kept up to date' and 'they ensure that you get all the updates you need.'

The service had effective procedures in place which monitored and improved the quality of the service they provided. We saw that the service completed regular internal audits. The service was also monitored by other external agencies which helped to ensure that standards were maintained.

We saw that staff had received training in the Data Protection Act 1998. This meant that staff were aware of the legal obligations for handling personal information about individuals. The service followed the guidelines set by the Royal College of Pathologists. This meant that appropriate procedures were in place for the handling, storage, retention and disposal of pathology and genetic samples in laboratories.