We carried out a review of the data available to us about Global North London Business School Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Global North London Business School Limited, you can give feedback on this service.
People’s experience of using this service: People were protected from avoidable harm and staff knew about safeguarding and whistleblowing procedures. The provider used incidents to learn lessons. Staff were recruited safely and were given sufficient travelling time between visits. The provider had a system in place to check that staff arrived at the visits on time and spent the required amount of time with people.
Staff were supported in their role with training and supervision. People’s care needs were assessed before they began to use the service. Staff supported people with their nutritional needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service involved people, relatives and their representatives in decisions about the care. Staff knew people’s care needs and how to provide a fair and equal service. People’s privacy, dignity and independence were promoted.
People’s care plans contained their choices and preferences. The provider assessed their communication needs to ensure these could be met. People and relatives knew how to make complaints and were satisfied with the way the provider handled these.
We have made one recommendation about end of life care planning.
People and relatives spoke positively about the leadership in the service. The provider had a system in place to obtain feedback from people about the service provided. The provider carried out quality checks of the service to identify areas for improvement. Staff attended regular meetings to be updated on service development.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection: This service was registered with us in November 2017 and this was the first inspection.
Why we inspected: This was a planned inspection based on our inspection programme.
Follow up: We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.