The Care Quality Commission
  • Dentist
  • Dentist

Archived: VitalDent WellBeing Studio

22-23 Widegate Street, London, E1 7HP

Provided and run by:
Dr. Nilesh Shukle

Important: The provider of this service changed. See new profile

All Inspections

7 February 2013

During a routine inspection

We found a clean, well maintained and well run practice and patient feedback showed they were happy with the service provided. During our inspection the two patients attending were unable to speak to us, we have therefore used patient feedback to represent their views. Patient's felt they were given enough information about their treatment options as well as the fee scales and could ask questions in relation to their treatment or cost.

We found the staff to be friendly and accommodating and patients were treated with respect and dignity as well as maintaining privacy. Consultations took place within private surgeries where privacy and confidentiality were ensured.

Patients were able to make comments about their experience via feedback cards on display in the waiting room. They were also encouraged to make suggestions for the better running of the practice. We observed patients completed a medical history at their first visit and prior to any consultation or treatment with the dentist. Consent forms were signed before any treatment was commenced. Records were stored securely and were accurate and readily available to staff.