About the service Belvoir House Care Home is a residential care home providing personal care to up to 24 people. The service provides support to adults, some of whom may be living with dementia. At the time of our inspection there were 19 people using the service.
Belvoir House Care Home is in an adapted building over three floors.
People’s experience of using this service and what we found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff were safely recruited and there were enough staff to meet people’s needs. Staff had received training in how to provide safe care to people and knew how to report concerns about people’s safety.
Risks were safely managed in the home. Medicines were safely stored and administered to people in line with their prescriptions. The home was clean and infection control processes were in place to reduce the risk of infection.
Audits in the home were effective in monitoring the quality of care provided and driving improvements. Surveys were used to gather the views of people at the home and the information was also used to drive improvements in care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was requires improvement (8 June 2021).
The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
The inspection was prompted in part due to concerns received about medicines and the assessment of risk. A decision was made for us to inspect and examine those risks. We also followed up breaches of legal requirements found at their last inspection relating to the safe care and treatment and the governance in the home. This was to check they had followed their action plan and to confirm they now met legal requirements.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has changed from requires improvement to good based on the findings of this inspection.
We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe and well-led sections of this full report.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Belvoir House Care Home. on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.