7 February 2014
During a routine inspection
People were assessed prior to commencing treatment and this included tests, consultations and discussions about suitability of different treatments offered. They saw a doctor at every visit and their progress and response to treatment was monitored.
There were effective systems in place to reduce the risk and spread of infection. The centre was clean and well maintained and staff had received infection control training.
There were enough qualified, skilled and experienced staff to meet people's needs. There were processes to review, investigate and learn from complaints.