Background to this inspection
Updated
11 August 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the practice was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
Further to the outcome of a previous inspection, carried out in July 2016 we carried out an announced focused inspection relating to the well led provision of services on 3 August 2016. The inspection was carried out by a CQC inspector
During the inspection, we spoke with the practice manager and reviewed procedures and other documents.
To get to the heart of patients’ experiences of care and treatment, we asked the following questions:
This question therefore formed the framework for the areas we looked at during this inspection.
Updated
11 August 2016
Further to the outcome of a previous inspection, carried out in July 2016, we carried out an announced focused inspection relating to the safe and well led provision of services on 3 August 2016 to ask the practice the following key questions;
Are services well-led in relation to governance; specifically staff recruitment?
Our findings were:
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
CQC inspected the practice on 3 July 2016 and asked the provider to make improvements regarding:
We checked this area as part of this focused inspection and found this had been resolved.
Diplomat Dental Care is a dental practice providing NHS and private treatment for both adults and children. The practice is situated in Blandford Forum, a town in Dorset.
The practice has five dental treatment rooms in use and a separate decontamination room used for cleaning, sterilising and packing dental instruments.
The practice is based in an adapted domestic dwelling.
The practice employs three dentists, one hygienist, six dental nurses of which four are trainees and a practice manager.
The practice’s opening hours are between 8am and 5pm on Monday, Wednesday and Thursday, 9am and 5.30pm on Tuesday, between 8am and 4.30pm on Friday and 8.30am and 12.30pm on Saturday.
There are arrangements in place to ensure patients receive urgent medical assistance when the practice is closed. This is provided by an out-of-hours service.
There was no registered manager at the time of our inspection at this location. We were told that the current Practice Manager was going through the CQC registration process to become the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.
The inspection was carried out by a CQC inspector.
Our key findings were: