The Care Quality Commission
  • Doctor
  • GP practice

The Hill GP Practice

Overall: Good read more about inspection ratings

856 Stratford Road, Sparkhill, Birmingham, West Midlands, B11 4BW (0121) 203 1099

Provided and run by:
Fernley Medical Centre

Important: The provider of this service changed. See old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The Hill GP Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The Hill GP Practice, you can give feedback on this service.

30 April 2019

During a routine inspection

We carried out an announced comprehensive inspection at The Hill GP Practice on 30 April 2019 as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated The Hill GP Practice as good for safe, caring, responsive and well-led. We rated all population groups as good. We inspected the practice for delivering effective care but did not rate due to some missing data.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received care and treatment that met their needs. Clinicians we spoke with demonstrated awareness of relevant guidance.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Improve the identification of carers to enable this group of patients to access the care and support they need.
  • Continue to improve uptake of cervical and other screening programmes.
  • Identify themes arising from complaints; document learning identified and implemented following receipt of complaints and significant events.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care