Bumpkins York

Updated 6 October 2022

Bumpkins York is operated by Bumpkins-York Limited. The service opened in September 2017 and is a single speciality independent healthcare provider offering 2D, 3D and 4D imaging to self-funding women who use the services.

The service provides non-invasive prenatal screening (NIPTS), early gender DNA testing, and ultrasound scanning for people aged 18 and over in relation to pregnancy (from ten weeks through to full term), including gender scans, and early bonding experiences.

Bumpkins York was staffed by an ultrasound technician, who was the registered manager, and an office manager.

The centre is registered to provide the following regulated activities:

• Diagnostic and screening procedures

The service has a registered manager in post.

Updated 6 October 2022

Our rating of this location stayed the same. We rated it as good because:

• The service had enough staff to care for women and keep them safe. Staff had training in key skills, understood how to protect women from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to women, acted on them and kept good care records.
• Staff provided good care to women that was based on an ethos of continuous improvement. The registered manager monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of women, supported them to make decisions about their care, and had access to good information. Key services were available flexibly.
• Women were respected and valued as individuals. Staff empowered them as partners in their care, practically and emotionally.
• The service planned care to meet the needs of people who used the service, took account of women’s individual needs, and made it easy for people to give feedback. People could access the service when they needed it.
• The service had an overarching vision that focused on the needs of women who used the service. Staff were clear about their roles and accountabilities. The service engaged well with women to plan and manage services and staff were committed to improving services continually.

However:

• The registered manager used Institute of Sonography and Gynaecology (ISG) national guidance to benchmark image quality but did not track or monitor this in an audit or equivalent.
• The registered manager planned to obtain peer review and supervision from other sonographers in the ISG network although this had not yet taken place.

We last inspected the service in October 2019. We told the service it should act to improve the tracking of policies and procedures through more consistent documentation of dates. We noted the ultrasound practitioner, who was also the registered manager, did not receive supervisions or peer reviews. At this inspection, we found the registered manager had improved the management of policies and had plans in place to establish peer review processes.

Updated 18 October 2019

The service provided souvenir baby scans at this location. We rated this core service as good overall.

There were systems to monitor safety, outcomes and experience for women who used the service.

Appropriate, nationally referenced guidelines were used in the delivery of the service.

Staff were consistently caring, friendly and professional and all individuals we spoke with were positive about the service they received.

The service was responsive to make reasonable adjustments for people who use the service.

Risk, governance and operational performance was managed. The manager was committed to developing a well-led, highly responsive service.

There was a culture of improvement and it was safe, effective, caring, responsive and well-led.

Updated 6 October 2022

We rated this service as good because it was safe, effective, caring, responsive and well led.