We carried out a review of the data available to us about Complete Contemporary Care Triple "C" Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Complete Contemporary Care Triple "C" Ltd, you can give feedback on this service.
Complete Contemporary Care is a domiciliary care agency and provides care and support to people living in their own homes. At the time of our inspection two people received the regulated activity 'personal care'. This was the first inspection since the service was registered in September 2017.
People’s experience of using this service and what we found
Staff were aware of the safety and wellbeing of people who used the service and kept people safe from avoidable harm, abuse and discrimination. Staff followed good infection control practises and administered people’s medicines safely.
People received the right support based on their current needs and preferences. Staff had the right skills and knowledge to carry out their roles effectively and were well-supported by the registered manager.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff were kind and compassionate and showed a genuine passion for providing high standards of care. We were told by people their privacy and dignity were respected and they were supported to be as independent as possible.
People received personalised care and support based on their individual needs and preferences.
The service was well-led. The registered manager had good oversight of the running of the service and was making continuous improvements.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This was the first inspection for this service.
Why we inspected
This was a planned inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.