• Care Home
  • Care home

Archived: Ascog House

Overall: Good read more about inspection ratings

19 Wrottesley Road, London, NW10 5UY (020) 8961 7366

Provided and run by:
Randall Care Homes Limited

Important: This service is now registered at a different address - see new profile

Latest inspection summary

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Background to this inspection

Updated 24 April 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team: The inspection team consisted of one inspector.

Service and service type:

Ascog House is a care home. People in care homes receive accommodation and nursing or personal care. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection. The service provides personal care and accommodation for up to 5 people. There were 5 people using the service at the time of the inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection: This inspection was unannounced.

What we did:

Before the inspection we looked at information we held about the service. This information included any statutory notifications that the provider had sent to the CQC. Statutory notifications include information about important events which the provider is required to send us by law. The provider had completed a Provider Information Return [PIR] in March 2018. Due to a change in the date of this inspection the provider had received another PIR shortly before this inspection, which they were in the process of completing within the timescale that we had set. The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We used all this information and the previous inspection report to plan our inspection.

During the inspection we spoke with the assistant manager, one care worker, and five people using the service. We reviewed a variety of records which related to people's individual care and the management and running of the service. These records included care files of four people using the service and a range of other records to with the service provided to people.

Overall inspection

Good

Updated 24 April 2019

About the service: Ascog House is a care home for people living with mental health needs. There were five people living in the home at the time of the inspection.

People’s experience of using this service:

People spoke in a positive way about their experience of living in the home. They told us that staff were kind to them, they were supported to make choices and their independence promoted.

Staff respected people's privacy and dignity.

People’s care was planned with their involvement. People were included in all decisions about their care and support. The service was personalised and responsive to changes in people’s needs.

Risks to people's well-being and safety were assessed, recorded and kept up to date. Staff supported people to manage risks effectively to remain safe.

People received the support that they needed to take their medicines safely.

The provider recruited staff safely to ensure they were suitable for their role.

The registered manager and other management provided staff with the support, training and guidance they needed to carry out their roles and responsibilities.

People knew how to make a complaint and were confident that management would take appropriate action to resolve any complaints or concerns that they raised.

Systems were in place to assess and monitor the quality and delivery of care to people. Development and improvements to the service were made when needed.

Rating at last inspection: Good. The last inspection report was published on 9 May 2016.

Why we inspected: This was a planned comprehensive inspection based on the previous rating.

Follow up: We will continue to monitor the service through the information we receive.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk