Updated 17 October 2018
We undertook a follow up focused inspection of Millhouses Dental Cosmetic and Implant Clinic on 14 September 2018. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of Millhouses Dental Cosmetic and Implant Clinic on 12 April 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe and well led care in accordance with the relevant regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Flint Dental Surgery Limited on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it safe?
• Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 12 April 2018.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 12 April 2018.
Background
Millhouses Dental Cosmetic and Implant Clinic is in Sheffield and provides private treatment to adults and children.
A portable ramp is available for people who use wheelchairs and those with pushchairs. On street parking is available near the practice.
The dental team includes three dentists, five dental nurses (who also carry out reception and administrative duties), two dental hygienists and a practice manager. The practice has three treatment rooms.
The practice is owned by a company and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Millhouses Dental Cosmetic and Implant Clinic is the practice manager.
During the inspection we spoke with the principal dentist, dental nurses and the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday 8.30am to 7pm
Tuesday, Wednesday and Thursday 8.30am to 5.30pm
Friday 8.30am to 6pm
Our key findings were:
- Quality and safety processes were in place to ensure the safety and correct use of the radiographic equipment.
- The practice had introduced systems to ensure equipment was serviced and maintained appropriately.
- Risks relating to fire safety had been adequately assessed and controlled.
- A recruitment policy and process was in place and we saw evidence this had been followed.
- The governance systems had been reviewed and were in place to assess and mitigate risks effectively.
- The provider had implemented processes to ensure that all staff were up to date with highly recommended training, and training related to sedation.