Updated 6 August 2018
New Bank Health Centre is located at 339 Stockport Road, Longsight, Manchester, M12 4JE.
The practice is one of three locations under the registration of The Robert Darbishire Practice Limited. The Robert Darbishire Practice Limited is a not for profit limited company. As part of this inspection of New Bank Health Centre we also visited the main organisation’s headquarters at The Robert Darbishire Practice, Rusholme Health Centre, Walmer Street, Manchester, M14 5NP to review centrally held administration records.
New Bank Health Centre is part of the NHS Manchester Clinical Commissioning Group (CCG) and provides services under an Alternative Provider Medical Services contract with NHS England. It has 5887 patients on its register. The practice website address is https://www.newbank.nhs.uk/
The surgery is provided from a large purpose built health care centre and is located in a busy residential and commercial area. The practice provides consultation and treatment rooms on the ground floor and provides good access for those with mobility problems. Upon taking over the practice in October 2017 a programme of redecoration and refurbishment was implemented. The practice has some car parking available close by.
The Robert Darbishire Practice Limited has a board of directors who have overall oversight and management for the GP practice provided at New Bank Health Centre. The practice employs two salaried GPs, one practice nurse, one health care assistant, one office manager and a number of administrative and reception staff. An advanced nurse practitioner will soon be working at the practice and recruitment was underway for another GP. Business and clinical oversight and support is provided by the organisation’s management team.
The practice telephone lines are open Mondays to Fridays from 8am to 6.30pm and the practice offers morning and afternoon surgeries. Extended hours are available on Saturday mornings for pre-booked appointments. The practice can also offer patients a same day appointment at one of Primary Care Manchester's hub sites. These are local surgeries who offer extra appointments seven days a week for those patients who have an urgent need to see a doctor on the day. They also offer weekend appointments if preferred.
Information published by Public Health England rates the level of deprivation within the practice population group as two on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest.
The practice has a higher number of patients under the age of 18 years, 27% compared with the CCG average of 24% and England average of 21%. Conversely, there is a lower number of patients over the age of 65 years (2%) compared with the CCG average (10%). The largest age group of patients registered at the practice are between 15 and 44 years.
The practice has 51.3% of its population with a long-standing health condition, which reflects CCG and England averages of 53% and 53.7% respectively. Unemployment at 14.7% is higher than the local average of 8.8% and national average of 5%.
The practice provides family planning, surgical procedures, maternity and midwifery services, treatment of disease, disorder or injury and diagnostic and screening procedures as their regulated activities.