Updated 28 May 2019
Highfield Medical Centre is situated in the Merlyn Vaz Health and Social Care centre and has a branch surgery, Belgrave Medical Centre, in Brandon Street both of which are located close to Leicester city centre. The practice provides services for 9,180 patients under the terms of the NHS General Medical Services contract. The practice catchment area is of a low socioeconomic demographic and the age profile of the practice population has 91% of patients under 65 years of age.
The practice has two GP partners (one male and one female) and one salaried GP (female). They are supported by one practice nurse (female) and a healthcare assistant (male), a business manager, a practice manager assistant and a team of reception and administrative staff.
The practice is open from 8am to 6.30pm on a Monday to Friday. Appointments are available from 9am to 6pm with GPs and the practice nurse daily at each site. Pre-bookable appointments are also available with a GP or the practice nurse between 8am and 9pm every third Saturday at the main site. A phlebotomy service is available daily. The practice employs a locum pharmacist who attends the practice quarterly to review patient medications.
Both premises are rented from a private landlord and the buildings are maintained by a management company. The main site is based in a purpose-built health and social care centre with parking spaces to the front and side of the building. All patient facilities are on the ground floor. The Belgrave site is also a purpose-built building with all patient facilities on the first floor with lift access. There is a large car park at the front of the practice.
When the practice is closed calls are answered by the out-of-hours service which is accessed via the surgery telephone number or by calling the NHS 111 service. Extended access hubs are available out of hours to offer patients extended access to services.