17 December 2013
During a routine inspection
People told us that they always felt safe with the dentists and nurses and said that they 'always feel very comfortable, he (the dentist) really puts you at your ease'. We found that staff knew how to protect vulnerable adults and children and who to report any concerns to.
The practice followed infection control procedures to ensure that the environment and all dental equipment and tools were hygienic and clean. People told us that hygiene and cleanliness standards 'are very good.'
We found that the staff team were well trained and supported to offer the best dental care that they could.
The Practice had developed ways of checking that they maintained and improved the quality of care they were providing to their patients. People told us that they had 'absolutely no complaints or worries' and were very pleased with the standard of care. One person said, 'he's probably the best dentist I've ever had'.