Background to this inspection
Updated
6 August 2018
Summerhill Surgery is a GP surgery providing services to approximately 6274 patients. It occupies a purpose built medical practice with easy access from the main road and has designated car parking facilities. It has been designed for disabled access and facilities include disabled toilets. There is a pharmacy based at the location accessed from the surgery carpark.
The practice team consists of a singlehanded GP with five regular locum GPs providing regular clinical sessions. There are three practice nurses and a health care assistant. They are supported by a team of reception and administrative staff overseen by the practice manager. The practice website is www.summerhillsurgery.com
The practice registered with the Care quality Commission on 29 November 2017 to undertake regulated activities. The service is registered for the following regulated activities;
Diagnostics and screening
Maternity and midwifery
Surgical procedure
Treatment of disease, disorder and injury
Out of hours GP provision is provided by IC24.
Updated
6 August 2018
This practice is rated as Good overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Summerhill Surgery on 8 May 2018.
At this inspection we found:
- The practice had effective systems for managing medicines.
- The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients were able to access appointments and reported that they received care when they needed it.
- Staff told us the enjoyed working at the practice and felt valued and appreciated by their peers and the practice management team.
- The practice supported staff in their development through continuous learning and improvement at all levels of the organisation.
The areas where the provider should make improvements are:
- To establish and maintain a more effective relationship with the patient participation group.
- To formally record actions taken to mitigate risks.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
People with long term conditions
Updated
6 August 2018
Families, children and young people
Updated
6 August 2018
Working age people (including those recently retired and students)
Updated
6 August 2018
People experiencing poor mental health (including people with dementia)
Updated
6 August 2018
People whose circumstances may make them vulnerable
Updated
6 August 2018