We carried out an announced comprehensive inspection at Danes Camp Medical Centre on Friday 3 December 2021.
This was the clinic’s first inspection since it registered with CQC in November 2017.
We based our judgement of the quality of care at this service on a combination of:
- What we found when we inspected.
- Information from our ongoing monitoring of data about services.
- Information from the provider, patients, the public and other organisations.
How we carried out the inspection:
During the inspection, we visited all areas of the service. We spoke with the Business Manager, Finance Manager and Consultant Ophthalmologist.
We have rated this service as Good overall.
We found that:
- The service had good systems to ensure patients received safe and effective care and treatment.
- There was an effective system to identify and safeguard people from abuse.
- The service routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
- Staff involved and treated people with compassion, kindness, dignity and respect. Patient feedback received by the service through a recent survey supported this.
- Patients could access care and treatment within their preferred timescales.
- Leaders were visible and approachable.
- There was continuous learning and improvement.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care