Archived: The Views

Updated 16 June 2016

The Views is an independent hospital situated near the centre of Matlock in Derbyshire. The hospital provides care and support for up to ten women with learning disabilities, challenging behaviour and/or complex mental health needs.

At the time of our inspection there was a registered manager who is a person who has registered with the Care Quality Commission to manage the service. They have a legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the service is run.

The Views are registered with the CQC for:

• Assessment or medical treatment for persons detained under the Mental Health Act 1983
• Treatment of disease, disorder or injury

CQC has inspected The Views in February 2014. The service was found to be compliant with the standards that visit focused on.

Mental Health Act Review visits conducted in September 2013 and August 2015 did not reveal any areas of concern.

Updated 16 June 2016

We rated The Views as good because:

• The hospital was clean and had a homely environment
• When entering the kitchen we observed it to be clean and tidy. Relevant health and safety notices about food hygiene were displayed on the walls.
• There was a fully equipped clinic room with accessible resuscitation equipment and emergency drugs that were checked regularly.
• Staff and patients told us there were always enough staff on duty. Any shortfalls were covered by bank staff or by staff from other Cambian hospitals in the local area.
• All patients had an updated risk assessment on admission. Risk assessments were updated on a daily basis.
• Care plans were well written and covered different aspects of care - showing individualised care planning. All care plans were written in the first person and clearly showed patient involvement.
• Regular quality meetings were held and best practice discussed within these meetings was shared.
• Staff interviewed knew how to report incidents and knew what incidents they must report.
• Medical staff undertook physical health examinations for all patients on admission. General physical health information was gained from previous general practice.
• Kitchen staff were actively involved with the nursing staff to provide a healthy and nutritious diet whilst allowing choice.
• Staff organised routines around patients’ habits and preferences instead of staff convenience.
• The hospital had a full range of mental health disciplines involved in the care given to patients.
• There was evidence of clear leadership at a local and senior level. Managers were visible during the day-to-day provision of care and treatment and were accessible to the staff and patients.

However:

• Not all staff were up to date with mandatory training.
• Supervision was not taking place regularly for all staff.

Cambian Mental Health Act(MHA) policies had not been updated to take account of the code of practice(2015).

Updated 16 June 2016

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