Gratwick House

Updated 24 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 16 March 2021 and was announced.

Updated 24 March 2021

About the service: Gratwick House is a residential care home in the seaside town of Littlehampton. It was providing personal care and accommodation to 21 people aged 65 and over at the time of the inspection. Gratwick House is registered to provide support for up to 22 people.

People’s experience of using this service:

People said they felt safe. Individual risks that people faced were managed by staff that knew people well and understood the subtleties of their behaviour and body language.

People’s needs were assessed and reviewed, and their preferences captured in documents and reflected in how support was provided.

Medicines were administered, stored, taken receipt of and returned safely.

The service took steps to ensure people did not feel lonely and closely looked for signs of social isolation.

Activities were person led and reviewed at weekly meetings attended by people living in the service.

People enjoyed the food and were offered a range of dishes consistent with their dietary needs and preferences.

People were treated with dignity and respect by caring staff who nurtured a family feel in the service.

Staff were supported by a pro-active registered manager through supervision and training and were given opportunities to feed into the running of the service.

People were given choice and control in their lives and the service actively sought to provide support with the least restrictive practises.

Staff were recruited safely and there were enough staff to meet people’s needs.

The service was looking for ways to improve and open to feedback. Audits were regular and there was good oversight of the day to day running of the service.

Rating at last inspection:

The service was rated good at its last inspection and the report was published on 14 November 2016.

Why we inspected:

This was a scheduled inspection based on previous rating. We had no concerns prior to inspecting this service.

Follow up:

We will maintain contact with the service, we will re-inspect according to our planned schedule but may visit sooner if we are made aware of concerns.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk