About the service43a and 43b Morley Road is a residential service and provides personal care and support to people who are living with a learning disability and or physical disability. At the time of our inspection they were supporting six people.
People’s experience of using this service and what we found
People told us they felt safe. Staff had received training in safeguarding people from abuse and knew how to raise any concerns.
People had risk assessments in place and staff knew how to support people to mitigate risks.
There were enough staff to meet people’s needs. Staff had received infection control training and understood the importance of following government guidance in relation to COVID-19.
Medication was administered by staff who had received training to do so and medicines were managed safely.
People were supported to have maximum control of their lives and staff supported them in the least restrictive way possible and in their best interests.
Care plans were detailed, and person centred in an easy to read format.
The service had systems in place to monitor the quality of the service. Actions were taken and improvements were made when required. Relatives felt able to speak to the staff team at any time if they needed to know about their loved one.
The service had a visible registered manager in place who knew people living in the service. Staff felt valued and supported by management.
Why we inspected
This service had been taken over by a different provider and this was the first inspection of the service since the new provider had taken over.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.