We carried out a review of the data available to us about AIM Homecare West on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about AIM Homecare West, you can give feedback on this service.
AIM Homecare is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community. It provides a service to older adults. At the time of the inspection they were providing personal care to 27 people across Hampshire.
What life is like for people using this service:
People received a service that provided them with safe, effective and good quality care. People told us they were happy and felt safe being supported by AIM Homecare Limited. We saw evidence that people were encouraged to be independent. Staff understood people’s individual communication needs and worked in proactive ways to provide person-centred support.
The provider supported staff in providing effective care for people through person-centred care planning, training and supervision. The provider ensured the provision of best practice guidance to support staff in meeting people's needs.
The management of risk was effective and people were protected from harm. The management of medicines was safe which meant people were protected from the risk of harm.
People’s human rights were upheld and the principles of the Mental Capacity Act 2005 were
understood by staff.
People, their relatives and staff told us they thought the home was well led and spoke positively about the manager. The provider and manager carried out audits to ensure the service was effective. Staff supported people to integrate into their local community and the culture of the service promoted the values of supporting people to be as independent as possible.
Rating at last inspection:
The service was first registered with the Care Quality Commission on 26 January 2018. This was their first inspection since registration.
Why we inspected:
This was a planned comprehensive inspection.
Follow up:
We will continue to monitor the service and plan to inspect it in line with our re-inspection schedule. If we receive any information of concern we may bring our inspection forward.
For more details, please see the full report which is on the CQC website at www.cqc.org.