Berrybrook House

Updated 22 May 2019

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

The inspection was carried out by one inspector.

Service and service type:

Berrybrook House is a care home. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

What we did:

Prior to the inspection visit we gathered information from a number of sources. We also looked at the information received about the provider. Providers are required to send us key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We also spoke with other professionals who had involvement, to gain further information about the service and spoke to the commissioners of the service.

We spoke with two people who used the service and two of their relatives. We spent time observing staff interacting with people. We spoke with four staff including support workers, the assistant manager, registered manager and the director. We looked at looked at documentation relating to two people who used the service, staff files and information relating to the management of the service.

Updated 22 May 2019

About the service:

Berrybrook House is a care home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulate both the premises and the care provided, both were looked at during this inspection. The service is located in the small village of Denby, Derbyshire which also provides supported living, respite care and day services to young adults with learning disabilities. It is registered to provide accommodation and personal care for up to four people. At the time of our inspection there was one person living at the service.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People's experience of using this service:

People received their medicines as prescribed. Staff were trained, and competency assessed to safely administer medicines to people.

Environment risks were managed well.

People were safeguarded from the risks associated with abuse. Risks associated with people's care were assessed and monitored. Plans were in place and followed to minimise risks.

There were enough staff to meet the needs of each person. Recruitment was undertaken in a safe way. Accidents and incidents were monitored and well analysed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff were knowledgeable and had received appropriate training and support. People received a balanced diet which met their individual needs and took into consideration their choices.

People were supported by staff who were very kind and caring and who maintained their dignity and privacy and treated them with respect.

Care plans we looked at reflected people's individual needs and preferences. The provider had not received any formal complaints however had a complaints procedure in place. People and their relatives felt able to raise issues if needed.

Audits were in place to ensure the service was monitored but needed strengthening and embedding into practice. Feedback about the registered manager was positive and staff felt well supported.

We made a recommendation to the provider.

People were involved in the service and opportunities to give feedback were in place.

Rating at last inspection: This is the providers first inspection since registering with CQC.

Why we inspected: This was a planned comprehensive inspection based in line with our guidance