Updated 4 January 2023
We undertook a follow-up focused inspection of The Whitebridge Clinic on 16 December 2022.
This inspection was carried out to review, in detail, the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was carried out by a Care Quality Commission (CQC) inspector who was supported by a specialist dental advisor.
At our inspection on 5 August 2022 we found the registered provider was not providing well-led care and was in breach of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for The Whitebridge Clinic on our website www.cqc.org.uk.
As part of this inspection we asked:
- Is it well-led?
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 5 August 2022.
Background
The Whitebridge Clinic is in Kidlington and provides private dental care and treatment for adults and children.
The practice has made reasonable adjustments to support patients with additional access requirements.
The practice is based on the ground floor. The building is accessible to wheelchair users and a disabled person’s parking space is available outside the entrance.
The dental team includes 3 dentists, 1 dental hygienist, 1 dental therapist, 4 qualified dental nurses, 2 trainee dental nurses, 1 receptionist, 1 treatment coordinator and a practice manager.
The practice has three treatment rooms.
During the inspection we spoke with a dentist and the registered manager.
We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
- Monday 9.00am to 5.30pm
- Tuesday 9.00am to 6.30pm
- Wednesday 9.00am to 5.30pm
- Thursday 9.00am to 5.30pm
- Friday 9.00am to 4.30pm
- Saturday 9.00am to 4.30pm