We carried out a review of the data available to us about Dr Yuen Fong Soloman Wong on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Dr Yuen Fong Soloman Wong, you can give feedback on this service.
We carried out an inspection of this service following our annual review of the information available to us, including information provided by the practice. Our review indicated that there may have been a significant change to the quality of care provided since the last inspection.
This inspection focused on the following key questions:
Because of the assurance received from our review of information we carried forward the ratings for the following key questions:
We based our judgement of the quality of care at this service on a combination of:
We have rated this practice as good overall and good for all population groups; with the exception of families, children and young people and working age people (including those recently retired and students), which were rated as being requires improvement.
We found that:
The areas where the provider should make improvements are:
Details of our findings and the evidence supporting our ratings are set out in the evidence table.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care.
We carried out an announced comprehensive inspection at Dr Yuen Fong Soloman Wong (known as Ashton View Medical Centre) on 18 May 2016. Overall, the practice is rated as good for providing safe, effective, caring, responsive and well-led care for all of the population groups it serves.
Our key findings across all the areas we inspected were as follows:
There was one area where the provider should make improvements:
Chief Inspector of General Practice
At this inspection we found people were cared for in a clean, hygienic environment.
The practice information leaflet included details of the staff at the practice, the services available, the surgery times, how to make an appointment and an emergency contact number.
The waiting room included a good range of neatly organised health promotion and advice leaflets. Information about the practice Patient Participation Group (PPG) was clearly displayed on a separate notice board.
Staff were courteous and respectful to patients and visitors to the practice. They dealt efficiently with enquiries and there appeared to be a good rapport among the staff.
New patients were asked to provide details of their medical history, tobacco and alcohol consumption and where appropriate details of their carer or anyone they cared for. Patients were offered an appointment with the practice nurse for an initial health screen. Patients with on-going medical needs were prioritised for an appointment with one of the doctors.
Arrangements to reduce the risk and spread of infection were inadequate. The practice did not have a policy describing procedures for the identification and control of risks of infection. Some staff had not had training in infection control procedures.
Staff said they enjoyed working at the practice. They said the practice manager was very good and they felt well supported. One member of staff said they were, 'Treated with respect as a member of staff and colleague.'
The practice participated in local clinical audit programmes and also carried out its own health and safety checks. The practice had made a suggestion/comments box available for patients. Efforts had also been made to encourage patients to join a Patient Participation Group (PPG) to advise the practice on improvements to the service.