Background to this inspection
Updated
19 December 2018
Dr Sajid Zaib is more commonly known as the Oakfield Surgery and is located on Oakfield Road on the outskirts of the Aylesbury town centre. The practice provides general medical services to approximately 5,400 registered patients and is one of the practices within Buckinghamshire Clinical Commissioning Group (CCG).
Services are provided from one location:
- Oakfield Surgery, Oakfield Road, Aylesbury, Buckinghamshire HP20 1LJ
The practice website is:
- www.oakfieldsurgery.co.uk
There are five GPs (four male and 1 female) at the practice, this included two (both male) GP Registrars. The practice is a training practice for GP Registrars. GP Registrars are qualified doctors who undertake additional training to gain experience and higher qualifications in general practice and family medicine.
The all-female nursing team consists of one practice nurse and one health care assistant with a mix of skills and experience. In addition, the practice supports student nurses who observe the nursing team for periods up to five weeks.
A practice manager and a team of reception and administrative staff undertake the day to day management and running of the practice.
The age distribution of the registered patients is largely similar to the national averages. The prevalence of patients with a long standing health condition is 50% which is similar when compared to the national average of 54%. The practice population also includes a proportion of patients from the boating and canal community based at the nearby marina.
The practice has core opening hours between 8am and 6pm every weekday. Patients at the practice could access improved access appointments at primary care access hubs across Aylesbury and Buckinghamshire. These improved access appointments were booked via the patients registered practice and offered a variety of appointments including up until 8pm Monday to Friday, selected hours on Saturdays and 9am until 1pm on Sunday and Bank Holidays.
Out of hours care is accessed by contacting NHS 111.
The practice is registered by the Care Quality Commission (CQC) to carry out the following regulated activities: Maternity and midwifery services, Family planning, Treatment of disease, disorder or injury, Surgical procedures and Diagnostic and screening procedures.
Updated
19 December 2018
This practice is rated as Good overall.
The previous inspection was in August 2015 and the practice was rated Good.
The key questions at this inspection are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced inspection at Dr Sajid Zaib, more commonly known as Oakfield Surgery, in Aylesbury, Buckinghamshire on 29 November 2018 as part of our inspection programme.
At this inspection we found:
- The practice had systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. This included a programme of quality improvement activities including clinical audits. The practice ensured that care and treatment was delivered according to evidence-based guidelines.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients found the appointment system easy to use and reported that they could access care when they needed it.
- The practice had good facilities and was well equipped to treat patients and meet their needs. The premises were clean and hygienic.
- There was a strong focus on continuous learning and improvement at all levels of the organisation. This included supporting the next generation of staff in primary care, for example GP Registrars and student nurses.
The areas where the provider
should
make improvements are:
- Provide awareness training for all staff on the ‘red flag’ sepsis symptoms that might be reported by patients and how to respond appropriately.
- Complete and record annual fire drills and fire evacuation procedures.
- Look at methods to improve the uptake of cervical screening for eligible patients.
- Review the practice computer and internal systems to ensure all documents and correspondence are easily and readily available.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
Please refer to the detailed report and the evidence tables for further information.
People experiencing poor mental health (including people with dementia)
Updated
19 December 2018