We carried out a review of the data available to us about Dr Ngozi Uduku on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Dr Ngozi Uduku, you can give feedback on this service.
We carried out an announced comprehensive inspection at Dr Ngozi Uduku (Woodlands Health Centre) on 28 July 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
The areas where the provider should make improvement are:
Chief Inspector of General Practice
Dr Ngozi Uduku, also known as the Woodlands Health Centre, is a single site practice that caters for over 7000 patients living in the Hither Green and Lewisham areas in South London. The practice serves a diverse and multicultural population with the highest proportion of its patients falling within the working age category.
We carried out the inspection on 8 July 2014. As part of the inspection we looked at all the regulated activities provided by the service which are diagnostic and screening, maternity and midwifery, surgical procedures, and treatment of disease, disorder or injury.
We spoke to staff, patients and their relatives. We also spoke to other professionals involved in delivering integrated care such as district nurses, palliative care, pharmacists, health visitors and psychologists. We collected patient views through comments cards that were left at the practice two weeks prior to the inspection.
The practice had procedures to safeguard patients from harm. There were systems in place to prevent the spread of infection, manage medicines, deal with emergencies and maintain the premises and equipment.
There were effective systems in place to ensure that staff followed national guidance and audited clinical practice. . There was a training and appraisal schedule for both clinical and non-clinical staff. The practice worked with other health care professionals to provide effective care for patients.
The practice was caring and patients were treated with dignity and respect. End of life care and bereavement support was provided or patients were signposted to local agencies where needed. Patients described clinical staff as attentive and reception staff as polite. We observed reception and clinical staff speaking to patients in a polite manner.
Staff told us that the managers and the lead GP were approachable and that there was an open and transparent culture. Staff were supported to develop and progress within their roles, including access to relevant courses or career pathways. The leadership ensured that patients and the Patient Participation Group were involved in the running of the practice.
The practice was responsive to the needs of the population it served. The premises was able to accommodate wheelchair user and provider interpreter services for patients for whom English was not their first language. Extended opening hours were provided including a Saturday morning clinic every last Saturday of the month, for the working population.