Updated 28 November 2019
Pure Sports Medicine (Finsbury Square) has been operating since March 2018 from its registered premises at 12 Finsbury Square, London, EC2A 1AS. It is registered by the Care Quality Commission to provide the regulated activities Diagnostic and screening procedures and Treatment of disease, disorder or injury. The clinic occupies the ground and lower ground floors and is accessible at street level. The clinic has consultation rooms, a patient waiting area, a gym, changing facilities, staffing areas and treatment rooms. There are good transport links with regular buses and local tube stations.
The clinic provides pre-bookable and walk-in private appointments for adults and children (over the age of 8) for sports related concerns, injuries and advice. Initial consultation appointments are 35 minutes, follow up appointments are 25 minutes and appointments for the administration of injections are 45 minutes.
Following an assessment process, patients will undergo a consultation with a SEM consultant to discuss the findings of their results and any recommended lifestyle changes or treatment planning.
Patients seen at the service are either private patients or employees of organisations who are provided with health and wellbeing services as part of their employee benefit package. The services are provided privately and are not commissioned by the National Health Service.
The service is available Monday-Thursday 7am to 8pm and Friday 7am to 7pm. The clinic is closed on weekends and patients who need to contact the clinic outside of the core business hours are given out of hours contact details.
We inspected Pure Sports Medicine (Finsbury Square) on 26 September 2019. Our inspection team was led by a CQC lead inspector. The team also included a GP specialist adviser.
We gathered and reviewed pre-inspection information before inspecting the service. On the day of the inspection we spoke with a SEM consultant, the clinical director, the medical director, the operations manager, the clinic manager and administrative staff. We also reviewed a wide range of documentary evidence including policies, written protocols and guidelines, recruitment, induction and training records, significant event analyses and patient feedback
How we inspected this service
During our visit we:
- Spoke with staff (a consultant in sport and exercise medicine, the medical director, the clinical director, the operations manager, the service manager and one receptionist).
- Received feedback from patients using Care Quality Commission web link ‘share your experience’.
- Reviewed personnel files, practice policies and procedures and other records concerned with running the service.
In addition, we reviewed information sent to us from the provider prior to the inspection.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.