Carewise Ltd

Registration details

The location ID for Carewise Ltd is 1-503948861.

CQC register Carewise Ltd to carry out these legally regulated activities. Contact us if you think Carewise Ltd is operating services not listed here.

Type of service

• Homecare agencies

Service specialism

• Caring for adults over 65 yrs
• Caring for adults under 65 yrs
• Dementia
• Mental health conditions
• Physical disabilities
• Sensory impairments

Local authority

West Sussex

Monitored services

CQC register Carewise Ltd to carry out the following legally regulated services here:

Personal care

Mrs Lorraine Johnson is responsible for these services.

Mrs Lorraine Dove is the registered manager for these services at this location.

Condition of this registration relating to carrying out this regulated activity

2). Within 14 days of this condition taking effect, the Registered Provider must undertake a review and evaluation of the systems operated to provide oversight of the documentation relating to service user’s day-to-day care to ensure service users are receiving safe and appropriate care to meet their assessed needs. The review must include ensuring that documents relating to service user’s care are maintained effectively and stored securely.
The Registered Provider must send to the commission within seven days of the review being undertaken, a report of their findings in respect of the review and evaluation of the systems operated, to ensure oversight and secure storage of documentation relating to service user’s care. This must include information about the actions that have been taken, including any learning, where shortfalls in the systems have been identified.

3). Within 30 days of this condition taking effect and on the last day of every calendar month thereafter, the Registered Provider must send to the commission an analysis and report of the findings of the quality assurance processes used to identify risks in relation to service user’s care provided by Carewise Ltd. This analysis must include actions that have been taken to address any shortfalls found in relation to service user’s care provided by Carewise Ltd including but not limited to:
a) Staff responsible for preparing, serving and providing food to service users who have been assessed by a Speech and Language Therapist (SALT) as requiring a texture-modified diet, have received training and guidance to ensure they have the skills and knowledge to support service users safely.
b) Service users who have been assessed by a SALT, have a current choking risk assessment to identify risk and provide accurate guidance to staff to minimise risk.
c) Service users who have been assessed by a SALT, have their food and/or daily notes analysed to ensure staff are providing safe and appropriate foods in accordance with service users assessed nutritional requirements to help minimise the risk of choking.
d) Service users who choose to eat foods that are not in accordance with SALT recommendations, have a current risk assessment to identify risks and provide guidance to staff on how to minimise risk.
e) Any coughing, choking or admissions to hospital for service users who have been assessed by a SALT as requiring a texture modified diet, are monitored and reviewed to ensure they have been provided with appropriate foods to meet their assessed nutritional needs.
f) Service users who are prescribed time-specific medicines are administered these according to the prescriber’s guidance.
g) Service users at increased risk of falls have current and accurate assessments of risk and guidance for staff which includes consideration of risks relating to anti-coagulant medici

1) Within 14 days of this condition taking effect, the Registered Provider must undertake a review and evaluation of their quality assurance systems at Carewise Ltd to determine their effectiveness. As part of the review and evaluation, consideration must be made to the following:
a) The quality assurance processes in operation at Carewise Ltd are fit for purpose and can identify shortfalls or concerns that may occur in the provision of care.
b) Staff conducting the quality assurance processes at Carewise Ltd have the skills and experience to identify shortfalls and act on any improvements required.
The Registered Provider must send to the commission within seven days of the review being undertaken, a report of their findings in respect of the review and evaluation of the quality assurance systems at Carewise Ltd. This must include information about the actions that have been taken, including any learning, where shortfalls in processes have been identified.

4. The registered provider must within 28 days of this condition taking effect seek guidance from a professional source to undertake a full review and evaluation of their quality assurance systems at Carewise Limited, 82 High Street, Shoreham-by-sea, BN43 5DB. Consideration must be made to the following:
a) The quality assurance processes at Carewise Limited are fit for purpose and person centred.
b) Staff conducting the quality assurance processes at Carewise Limited have the skills and experience to identify shortfalls and act on any improvements required.
c) The registered provider has effective oversight and scrutiny of Carewise Limited.
d) Provider oversight of the documentation relating to service user’s day-to-day care to ensure service users are receiving safe and appropriate care to meet their assessed needs.
e) Ensuring that documents relating to service user’s care are maintained effectively and stored securely.
f) Devise and implement an effective system to ensure the risk and incidence of accidents, incidents and injuries of an unknown origin at Carewise Limited are properly identified and managed.
g) Undertake quality audits of all care plans and risk assessments for service users receiving the regulated activity of personal care at Carewise Limited.

5. The registered provider must within 45 days of this condition taking effect provide to CQC a report detailing actions identified by the registered provider to improve the following;
a) The quality assurance systems at Carewise Limited.
b) Arrangements for the day to day management of Carewise Limited and provider oversight of the service.
c) Monitoring and management of accidents and incidents and injuries of an unknown origin at Carewise Limited.
d) The outcome and analysis of care plan and risk assessment audits for service users receiving the regulated activity of personal care.
The report should include actions to address shortfalls and clearly demonstrate who is responsible for each action, times scales for completion and monitoring processes.

6. Thereafter an analysis of monthly audits should be sent to CQC on the last working day of every month after this condition takes effect. The analysis should reflect monthly audits of the following areas;
a) Care plans
b) Risk management processes
c) Governance systems
d) Accident and incidents