Chestnuts Residential Care Home (Weymouth)

Updated 3 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 16 February 2021 and was announced.

Updated 3 March 2021

About the service

Chestnuts Residential Home is a care home which is registered to provide care and accommodation to up to 13 people. The home specialises in the care of older people. At the time of the inspection there were 11 people living at the home.

The house is an adapted residential building with accommodation arranged over two floors. There is a stair lift to enable people to access all areas.

People’s experience of using this service and what we found

People lived in a home that was well led by a registered manager committed to promoting the ethos of the home within a framework of robust monitoring and developments. There were systems in place to monitor standards and plan improvements. People’s and staff’s views were listened to and used to influence changes and improvements.

People felt safe at the home and with the staff who supported them. The staff understood their responsibilities and how to protect people from abuse. There were adequate numbers of staff to meet people’s needs and keep them safe.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff respected people’s choices and preferences.

People were cared for by staff who knew them well and were kind and compassionate. Staff were happy in their jobs and wanted to provide the best care they could. People had built strong relationships with staff and appreciated the familiarity they had.

People received care and support in a way that met their personal needs and enabled them to follow their own routines, interests and beliefs.

There were organised activities, informal chatter and entertainment which provided people with social stimulation. People were supported to maintain contact with friends and family members.

Rating at last inspection

The last rating for this service was good (published 4 July 2017). Since this rating was awarded the registered provider of the service has changed. We have used the previous rating to inform our planning and decisions at this inspection.

Why we inspected

This was a planned inspection based on our published guidance for inspecting new providers.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk