We carried out a review of the data available to us about Kenwood House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Kenwood House, you can give feedback on this service.
People’s experience of using this service: The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. People’s support was centred around their choices, goals and independence. Staff worked in partnership with people to support them to be active members of the local community and live as independently as possible.
People and their relatives were positive about the support provided by staff. Staff knew people well and were caring. Staff encouraged people to make choices about their day which reflected their individuality.
The service worked in partnership with people, relatives, staff and other healthcare professionals to create individual care plans that helped to promote people’s independence. People had regular reviews of their needs and all aspects of their care was consented to.
People’s privacy and dignity was respected by staff at all times. People were supported to attend and engage in activities in the local community which were of interest or benefit to them.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
Medicines were managed safely and support was provided in line with best practice. Care records were detailed and reflected the current needs of the person. The premises were safe and adapted appropriately to support people.
Staff were safely recruited and received regular training. New staff were provided with a thorough induction which provided them with the relevant knowledge and skills needed to support people.
The registered manager and provider monitored the effectiveness of the service through robust quality and assurance systems. These systems allowed the service to address issues, provide action plans and improve the quality of care provided to people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection: This was the first inspection of the service since it was registered in May 2018.
Why we inspected: This was a planned inspection based on the rating at the previous inspection.
Follow up: We will continue to monitor the service through information we receive from the service, the public and partnership agencies. We will re-visit the service in-line with our inspection programme. If we receive any concerning information we may inspect sooner.