Archived: London Care (Brookhurst Court)

• The service is an extra care service. This service provides care and support to people living in one ‘extra care’ scheme, so that they can live as independently as possible. 27 people were using the service at the time of our inspection.

• The service supports older people who require assistance with personal care.

People’s experience of using this service:

• People received a good standard of care in all areas and were content with all aspects of the service.

• The service met the characteristics for a rating of “good” in all the key questions we inspected. Therefore, our overall rating for the service after this inspection was “good”.

• More information is in our full report.

Rating at last inspection:

• This was our first inspection of the service since it registered with us in May 2018.

Why we inspected:

• All services are inspected within one year of registering with us. This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received.

Follow up:

• We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates.