31 January 2013
During an inspection in response to concerns
People told us that they were happy with the care that they received and that staff were competent within their roles. A relative of a person who used the service told us "They are very good at keeping me informed about my relative and if there are any changes in them. They all seem to know what they're doing".
Staff we spoke with told us that they felt supported by managers and received all the training they needed to support people safely.