Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr Richard Benn, known as Greystones Medical Centre on 4 May 2016. The overall rating for the practice was good with requires improvement in safe. The full comprehensive report from 4 May 2016 can be found by selecting the ‘all reports’ link for Dr Richard Benn on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 6 February 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 4 May 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice is rated good. Specifically, following the focused inspection we found the practice to be rated good for providing safe services.
Our key findings were as follows:
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We found appropriate recruitment checks to ensure staff were of good character had been undertaken prior to employment for staff employed since our previous inspection on 4 May 2016.
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We saw evidence of completed induction checklists for new staff employed since 4 May 2016 in personnel files.
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The practice had implemented a system to monitor and track the movement of blank prescriptions within the practice.
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The practice had removed all medications from the doctor’s bag. We observed medications were now stored in a locked cupboard in the doctor’s room and a system had been implemented to check their expiry date.
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The practice had replaced the floor covering in the clinical area where the practice nurse carried out treatment room duties with cleanable flooring to ensure infection control standards were maintained. There was a system in place to regularly deep clean the carpets in other consulting rooms.
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We saw evidence of minutes of clinical meetings recording actions discussed and agreed.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice