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Arch Futures

Overall: Good read more about inspection ratings

2, The Crescent, Suite 4, King Street, Leicester, LE1 6RX (0116) 326 0167

Provided and run by:
Arch Futures Ltd

Important: This service was previously registered at a different address - see old profile

Latest inspection summary

On this page

Our current view of the service

Good

Updated 7 March 2024

This assessment included a visit to the service on 17 and 18 April 2024, and was completed on 30 April 2024 . We looked at 3 quality statements; learning culture; involving people to manage risks; and safe and effective staffing. We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The service met this guidance. Staff told us they were well supported in their roles. Safe staff recruitment processes were in place and there were enough staff to support people safely. Staff had received training and demonstrated a good understanding of their responsibilities to support people to manage risks.

People's experience of the service

Updated 7 March 2024

Care was person-centred and promoted people’s dignity, privacy and support needs. The feedback from people and relatives demonstrated they were happy with the care and support the service provided. People and relatives felt fully involved in identifying risks associated with their care and support and lifestyle choices and contributing to identifying measures to reduce risks. Comments included, “All staff are like family but we still have professional relationships, they respect our home and work with us.