Updated 27 August 2019
St Stephen’s Gate Medical Practice provides primary medical services to approximately 13,500 patients in Norwich, Norfolk. The provider also operates a community based surgical service, Norwich and Norfolk Surgical Ltd (N2S), offering procedures including carpal tunnel, cataract and hernia repair surgery for their patients and other NHS patients in Norfolk.
St Stephen’s Gate Medical Practice has four female and four male GP partners and one female nurse practitioner partner. The partnership is supported by a clinical team consisting of two male salaried GPs, three female nurse practitioners, four female practice nurses, three female health care assistants and one female apprentice healthcare assistant. N2S staff include a theatre manager, deputy theatre manager, healthcare assistant and an optometrist as well as specialist staff as required.
The practice is a training practice for qualified doctors training to become GPs.
The practice non-clinical management team is led by the executive manager with the finance manager, patient services manager, office manager and a personal assistant. The management team are supported by team leaders and staff performing roles including reception, prescriptions, IT, communications and data services, medical secretaries and N2S support and the cleaning team.
The practice’s core opening times are 8am to 6.30pm Monday to Friday with appointments and telephone consultations available for patients to pre-book during extended hours on a Monday and Wednesday morning between 7.30am and 8am and Monday to Thursday evenings from 6.30pm to 7pm. The practice is also open from 8am to 9.45am on Saturday mornings.
Outside of normal working hours, patients can access healthcare through the NHS 111 service and the out of hours GP services provided by IC24.
The service is registered with CQC to provide the regulated activities of; treatment of disease disorder and injury, Diagnostic and screening procedures, family planning, maternity and midwifery and surgical procedures.