We carried out an announced focussed inspection at Beechwood Medical Practice on 15 August 2019 as part of our inspection programme.
We decided to undertake an inspection of this service following our annual review of the information available to us. This inspection looked at whether the practice provided effective and well led services.
The practice was previously inspected in December 2015 and in the report published in February 2016 there was a recommendation that the practice should review the protocol for the safe management of medicines in the practice including emergency medicines and to ensure that staff understood and followed the procedures for the handling and safe storage of prescriptions.
During this inspection, we identified these areas had all been rectified and we saw evidence that the medicine stock was checked every month by the practice pharmacist and logged on a record sheet which was kept in the drug cupboard. This cupboard was in the minor treatment room, the door of which was kept locked when not in use.
We also saw evidence of an excel spreadsheet which was used for tracking prescription usage and the location where they were used. Prescriptions were kept in a locked cupboard and were signed out with a recording made of the date and serial numbers. Rooms where prescriptions were used were kept locked when not in use and printers had locks on the trays to show that and further detail is available in the evidence tables.
We based our judgement of the quality of care at this service on a combination of:
- what we found when we inspected
- information from our ongoing monitoring of data about services and
- information from the provider, patients, the public and other organisations.
We have rated this practice as good for providing effective and well led services because:
- Patients received effective care and treatment that met their needs.
- Staff dealt with patients with kindness and respect and involved them in decisions about their care.
- The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
- The way the practice was led and managed promoted the delivery of high-quality, person-centre care.
We rated all population groups as good.
The areas where the provider should make improvement are:
- Continue to monitor and improve exception reporting levels to be more in line with CCG and national averages, specifically for the long-term conditions of Diabetes, Mental Health and Asthma.
- Ensure that Mental Health care reviews are being carried out when required
- Monitor and improve cervical screening uptake.
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care