Updated 19 February 2020
Manor View Practice situated at Bushey Health Centre, London Road, Bushey, Hertfordshire, is a GP practice which provides primary medical care for approximately 25,559 patients living in Bushey and surrounding areas.
There is a branch situated at the Callowland Surgery, 141a Leavesden Road, Watford. We did not visit the branch during this inspection. However, we reviewed management processes that covered the totality of the provider’s operations.
The practice maintains a single patient list and patients can access any of the two sites for primary health care.
Manor View Practice provides primary care services to local communities under a General Medical Services (GMS) contract, which is a nationally agreed contract between general practices and NHS England. The practice population is predominantly white British along with larger ethnic population of Asian, and smaller populations of Afro Caribbean, mixed race and Eastern European origin. Information published by Public Health England, rates the level of deprivation within the practice population group as 10 on a scale of one to 10. Level one represents the highest levels of deprivation and level 10 the lowest.
The practice has six GP partners (three females and three males) and 11 salaried GPs (all females). There are three nurse practitioners, four practice nurses, four healthcare assistants and two phlebotomists. There are also four pharmacists of which one is accessed through the PCN and a paramedic.
The practice provides training to qualified doctors to become GPs. Currently there is one doctor undergoing training. The practice also supports the training of medical students.
There is a practice management team of administrative and reception staff. The local NHS trust provides health visiting, midwifery, and community nursing services to patients at this practice.
The practice operates from purpose-built premises. Patient care is provided at ground floor level. There is car parking outside the practice with adequate disabled parking available.
The practice is open between 8am and 6.30pm Monday to Friday. There is extended early morning opening on Tuesday and one other day of the week (either on a Wednesday, Thursday or Friday) from 7am. Access to late evening appointments is available till 10pm at Manor View Bushey Health Centre on Thursday and at Callowland Surgery on Wednesday. Weekend and late evening appointments are available through the Watford extended access hub.
When the practice is closed services are provided by Herts Urgent Care via 111.