The Care Quality Commission
  • Doctor
  • GP practice

West Common Lane Teaching Practice

Overall: Good read more about inspection ratings

Dorchester Road, Scunthorpe, DN17 1YH (01724) 877744

Provided and run by:
West Common Lane Teaching Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about West Common Lane Teaching Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about West Common Lane Teaching Practice, you can give feedback on this service.

24 August 2019

During an annual regulatory review

We reviewed the information available to us about West Common Lane Teaching Practice on 24 August 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

4 November 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at West Common Lane Teaching Practice on 4 November 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and well managed, with the exception of those relating to recruitment checks.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

We saw two area of outstanding practice:

A respiratory nurse undertook a local initiative COPD Breathless Manual training and now helps to identify patients that can be offered the manual as part of their treatment plan. This was a 5 week self-management booklet for patients to complete with guidance from the respiratory nurse.

The diabetic specialist practice nurse worked alongside the lead GP and advanced nurse practitioner to help manage patients with diabetes. They had undertaken the Insulin Conversion Training and offered this service to the appropriate patients. When a patient commenced on insulin the nurse regularly contacted them over a weekend to ensure they were coping with the change and would if necessary, arrange to visit them at home.

However there were areas of practice where the provider needs to make improvements.

Importantly the provider should:

  • Ensure recruitment arrangements include all necessary employment checks for all staff.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice