The Care Quality Commission
  • Doctor
  • GP practice

Aylesham Medical Practice

Overall: Good read more about inspection ratings

Aylesham Health Centre, Queens Road, Aylesham, Canterbury, Kent, CT3 3BB (01304) 840233

Provided and run by:
Aylesham Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Aylesham Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Aylesham Medical Practice, you can give feedback on this service.

19 June 2019

During an annual regulatory review

We reviewed the information available to us about Aylesham Medical Practice on 19 June 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

13 January 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Aylesham Medical Practice on 13 January 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows

  • There was an open and transparent approach to safety and an effective system for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management.
  • The practice sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the Duty of Candour.

We saw some areas of outstanding practice:

Patients not on the practice list with minor injuries could attend the walk in clinics to prevent unnecessary visits to the local hospital Accident and Emergency Department.

The areas where the provider should make improvement are:

  • Review how minutes from whole practice meetings are recorded.
  • Promote the availability of extended hours at The Royal Victoria Hub, which are provided through collaboration with local GPs.

Professor Steve Field CBE FRCP FFPH FRCGPChief Inspector of General Practice