• Doctor
  • GP practice

Wentworth Medical Practice

Overall: Good read more about inspection ratings

38 Wentworth Avenue, Finchley, London, N3 1YL (020) 8346 1242

Provided and run by:
Wentworth Medical Practice

Latest inspection summary

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Background to this inspection

Updated 5 March 2024

Wentworth Medical Practice is located in Finchley, London at:

38 Wentworth Ave

London

N3 1YL

The practice has branch surgeries at:

Audley Medical Practice

88 Audley Road

Hendon

London

NW4 3HB

Derwent Medical Practice

20 Derwent Crescent

London

N20 0QQ

The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services and treatment of disease, disorder or injury and surgical procedures (*delete as required). These are delivered from both sites.

The practice offers services from both a main practice and a branch surgery. Patients can access services at either surgery.

The practice is situated within the North Central London Integrated Care System (ICS and delivers General Medical Services (GMS) to a patient population of about 19,000. This is part of a contract held with NHS England.

The practice is part of a wider network of GP practices in Barnet 3 primary care network.

Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the eighth lowest decile (8 of 10). The lower the decile, the more deprived the practice population is relative to others.

According to the latest available data, the ethnic makeup of the practice area is 23% Asian, 56.3% White, 5.8% Black, 5.4% Mixed, and 9.6% Other.

The age distribution of the practice population closely mirrors the local and national averages. There are more male patients registered at the practice compared to females.

There is a team of 2 GP Partners and 1 salaried partner, 11 salaried GPs, 1 GP registrar who provide cover at all practices. The practice has a team of 3 pharmacists, 3 practice nurses, and 1 nurse practitioner who provide nurse-led clinics for long-term conditions of use at both the main and the branch locations. There are 2 nursing assistants and 3 healthcare assistants, a physiotherapist. The GPs are supported at the practice by a team of reception/administration staff. There are 2 practice managers and a business manager based at the main location to provide managerial oversight. The provider was a training practice and had medical students undertake placements there.

The practice is open between 8 am to 6.30 pm Monday to Friday. The practice offers a range of appointment types including book-on-the-day, telephone consultations and advance appointments. When the practice was closed, patients were asked to contact NHS 111.

Overall inspection

Good

Updated 5 March 2024

We carried out a targeted assessment of Wentworth Medical Practice on 18 January 2024 without a site visit. Overall, the practice is rated as good. We rated the key question of responsive as requires improvement.

Safe -good (carried over from the previous inspection)

Effective – good (carried over from the previous inspection)

Caring - good (carried over from the previous inspection)

Responsive – requires improvement

Well led – good (carried over from the previous inspection)

Following our previous inspection in November 2022, the practice was rated good for safe, effective, good and well led and requires improvement for responsive. At this inspection, we rated the practice requires improvement for providing responsive services.

The full reports for previous inspections can be found by selecting the ‘all reports’ link for Wentworth Medical Practice on our website at www.cqc.org.uk

Why we carried out this inspection

We carried out this inspection as part of our GP responsive assessment

  • Responsive question inspected

Our findings

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We found that:

  • The practice had decreased patient satisfaction for telephone access in the national GP patient survey since 2018 and was below local and national averages.
  • The provider responded to patient feedback about telephone answering with the introduction of a new phone system. This had reduced telephony waiting times.
  • Services were tailored to meet the needs of individual people and were delivered in a way to ensure continuity of care.
  • We found that patients individual needs and preferences were central to the delivery of services.
  • Patients could access care and treatment in a timely way and appointments were easily accessible in a way that suited a patient’s individual need.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Health Care