We carried out a review of the data available to us about Just In Time Agency JIT Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Just In Time Agency JIT Ltd, you can give feedback on this service.
Just In Time Agency JIT Ltd is a supported living setting, so that people can live as independently as possible. The service was provided in one home where people shared communal areas such as a lounge, dining area and kitchen. and bathrooms. Each person had a bedroom with a bath and toilet. Three people were living at the supported living site who needed support with personal care.
People’s experience of using this service
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the guidance CQC follows to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, Right care, Right culture.
Right support:
Model of care and setting maximises people's choice, control and independence. People could choose the type of care and support they wanted. They had a range of activities available to them and staff promoted their independence.
Right care:
Care is person-centred and promotes people's dignity, privacy and human rights. People received care and support that reflected their individual needs, aspirations and how they wanted to live their lives. Staff respected people's privacy and dignity.
Right culture:
Ethos, values, attitudes and behaviours of leaders and care staff ensure people using the services lead confident, inclusive and empowered lives. There was a relaxed and friendly atmosphere in the service and people and relatives were able to engage with staff who were compassionate and committed to providing quality care.
Pre-assessment of needs were carried out to ensure the service was suitable for people. Care plans and risk assessments were completed and reviewed to ensure people were safe within the service. Staff managed medicines safely. Pre-employment checks had been carried out to ensure staff were safe and suitable to support people. There were enough staff to support people with their needs. People and relatives felt that the service was safe. Staff had training in adult safeguarding and were aware that allegations of abuse must be reported to appropriate authorities. The service had systems in place to prevent and minimise the spread of infections.
Staff had received support and training to perform their roles effectively. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People had choices of meals and could decide the types of activities to engage in. Staff supported people to have access to healthcare services.
Staff were caring and had a good relationship with people. People were encouraged to be independent and to carry out tasks without support. Staff ensured people's privacy and dignity were respected.
There was a complaints procedure in place and the service met people's communication needs.
Quality assurance and auditing systems were in place to ensure shortfalls were identified and improvements were made.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 25/09/2018. The service was not rated at our last inspection (report published 12 September 2019).
Why we inspected
This was a planned inspection based on when the service registered with us.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
Just in Time Agency is a service which provides support to people in their own home. At the time of our inspection there was one person using the service. The registered manager was the only staff member and was solely responsible for providing care to the person.
People’s experience of using this service and what we found
The person felt safe and the registered manager knew how to protect them from abuse and avoidable harm. The person was protected from the risk and spread of infection.
The registered manager arrived for pre-arranged visits on time and stayed for the length of time agreed. He had received training in areas relevant to his role. The person was supported in a way which helped to maintain their health.
The person's needs were assessed and they received care which met their needs. The person was satisfied with the quality of care they received. The registered manager was kind and caring and treated the person with respect. The person was supported to have maximum choice and control of their life and the registered manager supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager understood the responsibilities of their role.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
Rating at last inspection and update
This service was registered by the CQC on 21/09/2018 and this was the first inspection. The service was not given a rating because there was not enough information available at the time of the inspection to make a judgement and award a rating.
Why we inspected
We inspected Just in Time Agency on 12 September 2019. This was a planned inspection in line with our inspection programme.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.