Updated 13 March 2024
Kings Cross Practice provides General Medical Services (GMS) under a locally agreed contract with NHS England to patients in Halifax. We carried out an announced assessment of one quality statement, Equity of Access, under the key question Responsive at Kings Cross Practice on 22 March 2024. Responsive assessments are remote focused reviews to help us understand what practices are doing to try to meet patient demand and the current experience of people who use these services and of providers. People can access services when they need to, without physical or digital barriers, including out of normal hours and in an emergency. People are given support to overcome barriers to ensure equal access. The practice understood the challenges to patient access and responded to patient needs. Following our assessment, the key question of responsive continues to be rated as good. We did not assess the other key questions of safe, effective, caring or well-led. The previous ratings of good for these 4 questions carry forward. The service is still rated as good overall.